Chad Hackman has joined the Roto Fasco Canada team as an Inside Sales Coordinator. Chad’s experience spans two decades in logistics and more than 14 years in technical sales within the window and door industry.
Chad’s experience and strong customer service background has made him a tremendous asset to the Roto Fasco Canada team, as he works on a daily basis with customers directly and as a liaison through the sales teams. He is responsible for pricing, outbound transportation, and distribution of general product knowledge to customers and sales representatives. Drawing on his experience in logistics and technical sales, enables Chad to effectively deal with a wide range of inquiries and successfully maintain the high level of customer service on which Roto customers have come to rely.
“Coming to Roto Fasco Canada has been a comfortable fit given my background,” said Hackman. “The company’s focus on customer value through teamwork creates a great working environment. Everyone feels they are an important piece of the company.”
About Roto North America
Roto North America comprises Roto Frank of America and Roto Fasco Canada. Founded in 1979, Roto Frank of America is a Chester, Connecticut-based manufacturer of window and door hardware. The company, which offers solutions for North American and European hardware applications, has an extensive product line including its renowned X-DRIVE™ casement and awning hardware, sash locks and WOCD, sliding patio, NT Tilt&Turn, patio fold, and hinged patio, among others. Roto Fasco Canada, located in Mississauga, Ontario, manufactures a variety of window and patio door hardware, sash locks, accessories, and provides custom zinc die-castings capabilities.