Roto North America has received the “2016 Customer Value Champion” award from the international Roto Group. The prestigious award was presented by Dr. Eckhard Keill, CEO and Chairman of the Board for Roto Frank AG, at the January Roto Group Leadership Conference held in Munich, Germany. The Customer Value Champion award measures the long term performance and development of a company in the marketplace, based on an independently performed customer value analysis.
Roto North America was recognized for significantly improving its customer value position in the market between 2008-2016. This is the third time that Roto North America has received commendation in the last five years, as it was the recipient of the “Best Performing Market” award in January 2016 and the “Turnaround Performance Award” in February 2012.
“We are honored and pleased to receive this award, which recognizes our long-term efforts in providing superior customer value, and working closely with our customers to understand their purchasing criteria and serving them accordingly. I’m proud to accept the award on behalf of everyone on the Roto North America Team,” said Chris Dimou, President & CEO, Roto Frank of America, Inc. and Roto Fasco Canada, Inc. “The North American Team has achieved double-digit growth annually for the last seven years. This remarkable performance wouldn’t have been possible without their holistic dedication to the customer,” added Dr. Keill.
About Roto North America
Roto North America is comprised of Roto Frank of America, Inc. and Roto Fasco Canada, Inc., both wholly owned subsidiaries of Roto Frank AG, a global leader in window and door hardware, with 17 production plants and more than 40 subsidiaries worldwide. Roto Frank of America, Inc. is a Chester, Connecticut-based manufacturer of window and door hardware which offers solutions for North American and European applications. Roto Fasco Canada, Inc., located in Mississauga, Ontario, manufactures a variety of window and patio door hardware, sash locks, accessories, and provides custom zinc die-castings capabilities.