Home Sales & Marketing Support

Sales & Marketing Support

Roto North America offers dedicated, in-house sales and marketing support to our customers. We strive to deliver superior customer value through close communication with our customers for their day-to-day activities.

Sales

Business Region Managers (BRM’s) strategically located throughout the U.S. and Canada with extensive industry experience
Several independent sales representatives in North America who work side-by-side with our BRMs
Internal customer service teams at RFA and RFC to supply prompt information for optimal delivery performance
Visible, accessible, and informative communication about Roto’s products and services
Active involvement in several industry associations, such as FGIA’s technical committees
Stry-buc Industries offers after-market support for homeowner’s hardware needs

Marketing

Marketing Communications Specialist on staff
Professional and customized marketing materials for customer-specific requests
Social media activities that highlight Roto’s employees, products, and community activities
Annual exhibitions at national and international trade shows
Advertisements in industry magazines and regular press releases to inform the market about Roto’s activities

Testimonials

Allsco

“We have a great relationship, and a very long-term relationship. Roto makes it easy, no problems or headaches. The quality of the product is there, and the customer support is there. That makes our relationship a win.”

Wallside Windows

“Roto is the best of both worlds because their products bring together both function and fashion. Roto offers hardware that is aesthetically pleasing with a modern and sleek design, while maintaining high standards.”

Kasson and Keller

“We have been very satisfied with our partnership with Roto and look forward to continued success together.”

Cascadia Windows & Doors

“Right from the start our Sales Representative was very responsive. Sometimes we were sitting with an architect and a technical question came up. I would call them, and if they didn’t have the answer, they would get us the answer immediately.”

Minnkota Windows

“We use Roto’s Casement, Tilt&Turn, and Patio Door hardware. We like the quality, however, the thing we like most is the reliability and no complaints. Roto does a great job of monitoring our stock levels and anticipating our needs.”

Vinyl-Pro Window Systems Inc.

“One of the main reasons that we chose to work with Roto North America is that they share our belief that a quality product and superior customer service go hand in hand. We use Roto’s multi-point locking systems for our casement & awning windows and their corner drives.”

Ventana USA

“We’ve been a Roto customer for more than 15 years now. We really like the quality and design of Roto hardware because it works well with our windows. We’ve found that compared to other hardware, it’s easier to operate and install. We also like X-DRIVE’s adjustability. It functions great with little or no adjustment on the first try and that saves us time and money.”